How can we help?
For a question about an order, visit Order Help or email info@neralio.store.
How do I use the nail sticker?
Follow the instructions included with the exact product you receive. Do not use a design preview as a substitute for the final manufacturer's instructions.
Does a negative result mean my drink is safe?
No. A screening sticker cannot rule out every substance or guarantee that a drink is safe. If you suspect drink spiking, stop drinking it, seek help from someone you trust and contact local emergency services if you feel unwell or in danger.
What does the sticker test for?
Check the final product packaging and instructions for its specified target substances, detection limits and reading window. Contact us if you need that information before ordering.
Shipping and returns
Shipping options and charges appear at checkout. For tracking, a delivery problem, or a return request, see Order Help. Contact us for the return destination before mailing an item.
Contact
Use our contact page or email info@neralio.store.